Privacy Policy

Last updated: June 28, 2025

1. Introduction

CheflyApp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu creation service.

2. Information We Collect

Personal Information

We collect information you provide directly to us:

  • Name and email address (for account creation)
  • Business name and contact information
  • Payment information (processed securely through Paystack)
  • Profile information and preferences

Content Information

Information related to your menu content:

  • Menu items, descriptions, and pricing
  • Food images and media files
  • Business branding and customization settings
  • Category and menu organization data

Technical Information

Information automatically collected:

  • IP address and device information
  • Browser type and version
  • Usage patterns and feature interactions
  • Log files and error reports

3. How We Use Your Information

We use the collected information for:

  • Service Provision: Creating and managing your digital menus
  • Account Management: User authentication and account security
  • Payment Processing: Handling subscription payments and billing
  • Customer Support: Responding to inquiries and providing assistance
  • Service Improvement: Analyzing usage to enhance features and performance
  • Communication: Sending important updates and notifications
  • Legal Compliance: Meeting legal obligations and protecting rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers:

  • Firebase: Database and authentication services
  • Cloudinary: Image storage and optimization
  • Paystack: Payment processing (they have their own privacy policy)
  • Vercel: Hosting and deployment services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our terms of service

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption: Data transmission is encrypted using SSL/TLS
  • Access Controls: Limited access to personal information
  • Secure Storage: Data stored in secure, monitored environments
  • Regular Updates: Security measures are regularly reviewed and updated
  • Payment Security: Payment data is handled by PCI-compliant processors

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Request a copy of your data in a portable format

Correction and Deletion

  • Update or correct your personal information
  • Request deletion of your account and data

Communication Preferences

  • Opt out of marketing communications
  • Manage notification preferences

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site usage and performance
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

9. Children's Privacy

CheflyApp is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Support: support@cheflymenu.app
Address: Lagos, Nigeria

We will respond to your inquiries within 30 days and work to resolve any privacy concerns you may have.